Support 2018-07-02T01:11:52+00:00

Setting you up to for online success

With the industry’s largest team of instructors, software coaches and customer-success specialists, Jackrabbit Care delivers
unmatched support and a future without limits. Backed by our online training, tutorial videos, webinars and extensive
help center, Jackrabbit Care childcare center management software is easy to try and learn. You’re going to love it.

Get a Jumpstart

The Jackrabbit Care support team is ready to help you set up your database successfully. We assign a personal Jumpstart Coach to help you during the initial software setup process. You Coach can answer your questions, too.

  • Jumpstart Coach
  • Support phone call
  • Detailed instructions
  • Data import help
  • ePayments support
  • Web integration assistance

Access the best software and client support in the care software industry

Support Team

Reach us by email, web chat and phone call or schedule a Jumpstart session. We’re here for you.

Getting Started

Find what you need to step up and customize your Jackrabbit Care database.

Help and Guides

Explore our collection of online User Guides in the Help Center for Jackrabbit Care.

Training Videos

Watch easy-to-follow video tutorials that demonstrate how you can take control of your childcare business online.

Webinars

Browse available on-demand webinars. Or register to join us for a live webinar.

BOOST Your Jackrabbit Class Skills

Join us at our semi-annual BOOST User Conference to learn the latest tips, tricks and best-in-class features. Share ideas and network with other successful business owners.

East Coast User Conference West Coast User Conference

Help when you need it

From web chats to fast email support, the Jackrabbit Care team is ready to help. We guarantee to provide support
in 2-4 hours on all email requests within our regular business hours of 8:00am-8:00pm/EST, Mon.-Fri.

Your satisfaction is our #1 priority. We will take immediate action to ensure your
satisfaction is guaranteed.

Contact Client Services Manager

Sandhill Gymnastics

Barbara Bone, Child Educational Center

“From day one I had great confidence in my ability to do everything I need to do in Jackrabbit because of the safety net that the excellent support team provides. They have my back when I need a question answered. Based on my initial information, they can come back with resolutions or with the right questions to get to the root of my issue. It’s excellent support. They’re smart enough to gather information first so they can come to the conversation prepared to quickly get to the root of my issue.”

Try Jackrabbit Care for yourself

Customized Live Demo

See how Jackrabbit Care can save you time while helping you increase enrollment and customer satisfaction.

Customized Live Demo

Free Trial

We’ll import your actual school data, so you can try our life-changing software free for 30 days.

Free Trial

Questions? Talk to a product coach
(704) 895-4034