Support

Setting you up to for online success

With the industry’s largest team of instructors, software coaches and customer-success specialists, Jackrabbit Care delivers
unmatched support and a future without limits. Backed by our online training, tutorial videos, webinars and extensive
help center, Jackrabbit Care childcare center management software is easy to try and learn. You’re going to love it.

Get a Jumpstart

The Jackrabbit Care support team is ready to help you set up your database successfully. We assign a personal Jumpstart Coach to help you during the initial software setup process. Your Coach can answer your questions, too.

  • Jumpstart Coach
  • Support phone call
  • Detailed instructions
  • Data import help
  • ePayments support
  • Web integration assistance

Access the best software and client support in the care software industry

Support Team

Reach us by email, web chat and phone call or schedule a Jumpstart session. We’re here for you.

Getting Started

Find what you need to step up and customize your Jackrabbit Care database.

Help and Guides

Explore our collection of online User Guides in the Help Center for Jackrabbit Care.

Training Videos

Watch easy-to-follow video tutorials that demonstrate how you can take control of your childcare business online.

Webinars

Browse available on-demand webinars. Or register to join us for a live webinar.