Jackrabbit Care
Support

With the industry’s largest team of instructors, Product Coaches and client success specialists, Jackrabbit Care delivers unmatched support and a future without limits. Backed by our award-winning client success team and help center, Jackrabbit Care child care center management software is easy to master. You’re going to love it!
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Unparalleled Support

The Jackrabbit Care client success team is ready to help you and your team get set up for success. We’ll start with assigning you a Product Coach for one-on-one support during the initial implementation and setup process. Plus, your personal product expert can answer any of your team’s questions.

Step-By Step Help

Product Coach

Speedy Client Support​

One-On-One Virtual Meetings

Your Satisfaction is Our
#1 Priority

We will take immediate action to ensure your satisfaction is guaranteed. Our team is ready to help!

We guarantee to deliver assistance in 2-4 hours on all email requests within regular Jackrabbit business hours of 8 AM – 8 PM / ET, Monday – Friday.

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From day one, I had great confidence in my ability to do everything I needed to do in Jackrabbit because of the safety net that the excellent support team provides. They have my back when I need a question answered. Based on my initial information, they can come back with resolutions or with the right questions to get to the root of my issue. It’s excellent support. They’re smart enough to gather information first so they can come to the conversation prepared to quickly get to the root of my issue.

Barbara Bone, Child Educational Center

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Care In Action

Fast & Easy Online Booking

Choose one of the options below and you’ll be directed to our online scheduler to select a day and time.

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