Support Team

A Team to Help

Our skilled support and education team is ready to help you. They bring a deep commitment to supporting you and small business owners like you. You can also review this area of our site for help. Many of your questions can be answered by exploring our Help Center, Training Videos, Facebook User Group and YouTube channel. Plus, you can connect with our support/education team by phone, email and chat.

Select the Help button in your database to:

Email
Receive a response within one hour during scheduled support hours.

Chat
Chat live with an agent—it’s a fast way to get answers to questions.

(Please note, you must be logged into Jackrabbit to access Chat)

Phone Call
Use the Request a Call button on our site; an agent will call you within 10 minutes.

(Please note, you must be logged into Jackrabbit to access Support phone call scheduling)

Jumpstart Call
Get onboarding help by scheduling a call with the Jumpstart team.

Client Support Testimonials