Jackrabbit is always improving and adding new features and enhancements. Review the latest
enhancements below and click at the bottom to see more enhancements.

Customized Live Demo
104/02/20Skills: Display options for Staff Portal

Select which skills show in the Staff Portal based on whether they are class-assigned skills or student-assigned skills.

See Skills settings for Staff Portal

204/02/20NEW Gender Customization

You now have the ability to edit your drop-down lists for gender to include more inclusive options in addition to male and female.

See Gender drop-down list

303/27/20Sent Emails report: Add Contact Us correspondence

The Sent Emails report will now show correspondence sent by your customers to your organization through the Parent Portal\'s Contact Us form. This report is not retroactive and will only show correspondence from the parent portal going forward.

403/27/20NEW Resource Management

A new Resources tab is now available on the Families, Students, Class, and Staff Records. Resources added to the Class records can be viewable from the Parent Portal.

See new Resources tab

Watch the tutorial video for Resources tab

503/24/20Classes Search: Virtual Class fields added

The Classes Search now has the option to search for classes that do or do not have a Virtual Class link added.

See new Classes Search criteria

603/24/20Edit All Classes: Virtual Class fields added

Edit All Classes now includes the Virtual Class fields (Link URL and Link Text) to help add links to multiple classes at one time.

See new Virtual Class fields on Edit All Classes

Help article and video for more information

703/19/20Post Late Fees/Misc Fees: Duplicate detection optional

When using Post Late Fees/Misc Fees, you can now decide when you want to use duplicate detection.

See optional duplicate detection

803/19/20Mobile Inventor: Reload Punch Cards

Parents can now reload and purchase punch cards from the Mobile Inventor app for your organization. Purchases of punch cards will be recorded on the family\'s account in your Jackrabbit application.

Learn more about Mobile Inventor punch cards

903/17/20NEW Virtual Class Links

Take your classes online with the new option on the class record to add video links to the class record. Parents will able to access the video in the Parent Portal if they have an active student enrolled in the class or scheduled for a makeup.

See new virtual class fields on class record

Help article for more information

1003/17/20NEW Email Templates<'); p>To help you communicate with families during unexpected closures, there are new email templates available for use.

See new email templates

1103/05/20SpotTV: NEW Integration

Jackrabbit now partners with SpotTV for video streaming integration through the Parent Portal.

Learn more about SpotTV integration

1203/05/20Email Student Schedules: Contact and Student name added

Contact and student names now show at the top of the page when sending student schedules to a family.

See Email Student Schedules

1303/05/20Edit All Classes: Duration Search Criteria Added

In Edit All Classes, you can now search for classes by Class Duration.

See Edit All Classes Search Criteria

1402/20/20Email: Contact and student name added

Contact and student names now show at the top of the email editor when sending an email to a family.

See contact and student names

Blog for more information

1502/06/20Staff Portal: Enter future absences

Staff who use the Staff Portal to take attendance can now enter future absences for students.

See Staff Portal future absence example

1602/06/20Parent Portal: Display wait listed classes

The Parent Portal will now display the classes that a student is on the wait list for, below their normal classes.

See Wait Lists in the Parent Portal example

Blog for more information

1701/09/20Post Late Fees/Misc Fees: add tax option

A checkbox for Tax was added to Post Late Fees/Misc Fees in the Transactions Detail section. 

See Post Late Fees/Misc Fees tax option

1801/09/20NEW Staff Certifications

Staff Certifications allows you to track trainings and certifications for each staff member. Certifications can be marked as required and set with an expiration date. 

See Staff Certifications example

Blog for more information

1901/09/20Parent Portal: Gender optional

The Parent Portal has a new setting to give flexibility to the gender drop-down. Gender can be required, hidden, or optional to match the web registration form.

See Parent Portal gender settings

Blog for more information

2001/09/20Parent Portal: Email notification settings added

New options have been added to the Parent Portal settings tab to allow you to decide which automated email notifications your organization and families will receive.

See Parent Portal email notification settings

Blog for more information

2101/09/20Paid Fees Report: Multi-select Session option added

The Paid Fees Report now allows you to select more than one session at time when running the report. 

See Paid Fees Report example

2212/05/19Lesson Plans: Visible in the Staff Portal

Lesson Plans are now visible from inside the Staff Portal when lesson plans have been added to a class record. 

See Lesson Plans in the Staff Portal

Blog for more information

2311/21/19Web Registration Form : T-shirt size added

The T-shirt size drop-down is now available on the Web Registration form. The field defaults to optional, however, you can change the field to be hidden or required on your form. To do so, go to Tools > Online Web Registration > Field Options/Labels.

See T-shirt size setting on Web Registration Form

2411/15/19Student Detail Report: Print button added

A print button was added to the Student Detail Report for easy printing.

See updated Student Detail Report example

2511/15/19New Sent Emails Report

The Sent Emails Report allows you to search for emails that have been sent by users in your database. You can preview the email sent and check on the status per recipient.

Blog for more information

2610/24/19QuickBooks Online Authentication

In order to keep up with the the authentication supported by QuickBooks Online, we have updated our integration to the newer authentication system. You will need to reconnect your QuickBooks online account to Jackrabbit. 

Blog for more information

2710/24/19New Student Detail Report

There\'s a new Student Detail Report, which is a great tool to find information about students in one place. The report results includes important student information such as:

  • student\'s name,
  • student\'s birthday
  • student\'s age
  • student\'s gender
  • student\'s classes
  • contact\'s name
  • contact type
  • contact\'s email
  • contact\'s address

See Student Detail Report example

Blog for more information

2810/03/19New Notes Tab

A new Notes tab is available on Family, Student, Class, and Staff records for keeping internal notes. Each note shows:

  • who created the note and when,
  • the content of the note
  • who modified the note and when

Notes are NOT viewable in the Parent Portal.

See an example of the Notes tab

Wa'); tch the video on Notes

Blog for more information

2910/03/19Billing Portal: Automatic Login for Billing Contact

Billing contacts can automatically login to the Billing Portal when clicking the link from the My Account page in Jackrabbit.

Billing contacts will also see a new option under the Tools menu, Pay My Bill/Update Account, for quick access to the Billing Portal.

3010/03/19Discounting & Prorating: New Class Setting

Each class record has a new check box that allows you to exclude the class from multi-class discounts or the total hours count when checked. The new setting is only available when using the new Post Tuition Fees.

See New Class Setting

Blog for more information 

3109/03/19Email Student Schedules: Display First ClassWhen using Email Student Schedules, the first class will display for each student enrolled. The date shown is the first class the student can attend based on when the student enrolls and when the class meets. See Display First Class in Email Student Schedules
3209/03/19Parent Portal: Display First ClassThe Parent Portal displays the first class for each student enrolled. The date shown is the first class the student can attend based on when the student enrolls and when the class meets. See Display First Class in Parent Portal
3308/20/19New Revenue Reconciliation Reports

With the new Revenue Reconciliation Reports, you now have the option to track revenue by Class Location. When tracking revenue by Class Location, you can report how much revenue is generated at each location, regardless of the family\'s location. This is most helpful when you have multiple locations. See Revenue Reconciliation Reports

Blog for more information

    3408/20/19New Tuition Not Posted Report

    There\'s a new Tuition Not Posted Report which searches by date range for any class enrollment that doesn\'t have a corresponding tuition fee posted, as identified by the student and class assigned to the tuition fee.  See Tuition Not Posted Report

    Blog for more information

    3508/20/19Process Class Registrations Report: Several Improvements

    The Process Class Registrations Report has been improved with the following:

    • Update records when a student is dropped, deleted, or moved from a wa'); itlist
    • Allow users to mass update records
    • Add \'Session\' drop-down to Search Criteria. See Search Criteria
    • Sort report with the newest registrations and enrollments at the top

    See Process Class Registrations Report example

    Blog for more information

    3608/06/19Dashboard: Added Class Registrations SettingsYou can now control which records show on your dashboard to help you keep your dashboard clean. See Class Registrations Dashboard settings
    3707/23/19New ePayments WizardFor those who haven\'t set up their database to accept ePayments, there\'s a new wizard to make it easier by walking you through the process. See ePayments Wizard
    3807/23/19Email Listing: Added EmailEmail Listing now has the ability to email from the search result list. See Email Listing
    3907/23/19Aged Accounts Details: Added search option

    Aged Accounts Details has a new search criteria called Do you want to show all families or only those with unpaid fees? This gives you the option to pick either Show all families or Only show families with unpaid fees. Showing all families includes families with credit balances and zero balances, even when there are no unpaid fees. This change will help when reconciling to the Family Balance Summary report.

    See Aged Accounts Details new search option

    4007/02/19New Process Registrations Report

    There\'s a new Process Registrations report which allows office staff to review pertinent information for online registrations, class enrollments from the Parent Portal, and waitlist additions\! There are two ways to get to the report: Dashboard and Reports menu See how to find the report

    Blog for more information

    4107/02/19Add Classes: Billing Method & Billing Cycle RequiredWhen adding classes, Billing Method and Billing Cycle are now required. These fields are very important when posting discounted and prorated tuition. Therefore ensuring classes are set-up correctly will help when it\'s time to post tuition. Haven\'t started discounting and prorating tuition yet? Click here for more information
    4206/25/19Student Photos - Added in Parent Portal

    Parent Portal now shows student photos and allows the parent to upload their own photo\! Additional benefits are: the photo also shows in the Clock and adding photos in Jackrabbit Care was improved to be more user friendly. See Parent Portal Edit Photo 

    Blog for more information

    4306/25/19New Tax ID

    A new Tax ID field has been added\! This allows you to enter your tax ID number so it can '); appear on receipts, statements and parent portal transaction lists. You also have the ability to name the field yourself. To see this, go to Edit Settings>Tools>Org Defaults. See Tax Id Fields

    Blog for more information

    4406/18/19Discounting & Prorating Tuition - New Settings

    Tuition Fee Settings has two new settings so you can choose how to calculate tuition from web registration, quick registration, enroll button/links, and parent portal:

    • How to count multi-class discounts across different
      • Sessions
      • Category 1 values
      • Tuition Discount Rules
    • How to add hours across 
      • Sessions
      • Category 1 values

    See New Tuition Settings

    Blog for more information

    4506/18/19Families Search - Added EmailFamilies Search can now send emails\! To do so, select the individual families or use the Email All checkbox at the top of the column. Then click the Email button. See Families Search Email
    4605/20/19Aged Accounts Details: Several Improvements

    Aged Accounts Details has been improved with the following: 

    • Search by Transaction Type
    • Search by Subtype
    • See the Billing Contact Email, Transaction Type and Subtype in report columns
    • Email directly from the report
    • See Aged Accounts Details
    4705/20/19Class Skills/Levels Report: Several Improvements to the Worksheet Display

    Class Skill/Levels Report Worksheet display has new options\!

    • Display Enroll Type
    • Display Birthdays in the next X Days
    • \'Include Skills without a date started\' can now be changed to \'Yes\'
    • See Class Skills/Levels Report

    Blog for more information

    4805/07/19Transaction Search - Added Mass Edit

    Search Transactions can now edit multiple transactions at once\! To do so, run the transaction search and individually select the transactions you want to edit or use the Edit All checkbox at the top of the column. You\'ll then see a blue message box with an edit icon on the right. Click this edit icon to change the transactions. See Transactions Mass Edit

    Blog for more information


    4905/07/19Online Web Registration - Added Show/Hide Class Information

    Online Web Registration Settings now have the ability to hide class information on the registration form, including instructor nickname, openings and start/end dates. To do so, go to Tools>Online Web Registration>Settings and look for the new Show/Hide Class Information on the Registration form section. See Show/Hide Class Information

    Blog with more information

    5004/23/19Transaction Subtypes - Added Hide Option

    Hide Transaction Subtypes you\'re no longer using to reduce errors. To do so, go to Tools>Edit Settings>Drop-Down Lists and select Transaction Subtypes. See Hide Transaction Subtypes

    Blog with more information