Jackrabbit transforms school program from frustrated and inefficient to delighted and productive

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Blount County Extended School Program realized they needed to find a new software system when their maintenance issues and downtime reached intolerable proportions. Software should help them not hinder them.

SIMPLICITY MEANS LITTLE RAMP UP TO GREATER EFFICIENCY | Blount County staff found using Jackrabbit quite intuitive and simple so they wasted no time in becoming quite proficient with several features that transformed the way they operate.  Jackrabbit made everything from student registrations to billing processes easier and quicker to complete with more accurate results. The office demeanor has even changed from one based on frustration to one of delight in doing more.

“Jackrabbit is very forgiving software. I don’t think you can miss it up if you tried. We’re all more confident in answering questions because we feel secure with the accuracy of our information.”  Joanna Harmon, Blount County Extended School Program

REPORTING TAKES DREAD OUT OF ANNUAL FINANCIAL TASKS | Dreaded annual tasks – such as budgeting – are simplified using Jackrabbit’s reporting feature. Reports can be run against a comprehensive set of search criteria to get details specific to the organization’s structure, needs and goals and then saved so that selection of criteria for this customized data pull doesn’t have to be done again. This is a huge time saver for staff who need the same report data time after time – as in each year’s budget planning.

“Reports are just one example of how we know that Jackrabbit pays attention to our needs in trying to fashion the solution  in a way that makes sense for our type business. You can’t put a dollar value on that kind of attention to detail.” Joanna Harmon, Blount County Extended School Program

ORGANIZATION DETAILS | 13 locations, 1000-1200 students, 75 teachers, Joanna Harmon, Program Director

1 reply
  1. eileen
    eileen says:

    Hi-We use the ez-care/jackrabbit system for our after school and summer camp programs. We would like to connect to another school that uses the system. While we find the customer care excellent we would also like to be able to ask questions of someone who actually uses the program in the same way we do, not just someone who administers the clients of the jackrabbit system. We have asked customer support if they could direct us to other after school programs and received no answers. So I was excited to read this blog link that I was sent this morning thinking I could just look the program up myself. And when I did I found that the Blount County Extended School Program, in Tennessee has closed. Is this the same Blount County Extended School Program that you are referring to in this blog posting? Can you direct me to another active after school using the jackrabbit system? Thanks, Eileen

    Reply

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