Blount County Extended School Program realized they needed to find a new software system when their maintenance issues and downtime reached intolerable proportions. Software should help them not hinder them.
SIMPLICITY MEANS LITTLE RAMP UP TO GREATER EFFICIENCY | Blount County staff found using Jackrabbit quite intuitive and simple so they wasted no time in becoming quite proficient with several features that transformed the way they operate. Jackrabbit made everything from student registrations to billing processes easier and quicker to complete with more accurate results. The office demeanor has even changed from one based on frustration to one of delight in doing more.
“Jackrabbit is very forgiving software. I don’t think you can miss it up if you tried. We’re all more confident in answering questions because we feel secure with the accuracy of our information.” Joanna Harmon, Blount County Extended School Program
REPORTING TAKES DREAD OUT OF ANNUAL FINANCIAL TASKS | Dreaded annual tasks – such as budgeting – are simplified using Jackrabbit’s reporting feature. Reports can be run against a comprehensive set of search criteria to get details specific to the organization’s structure, needs and goals and then saved so that selection of criteria for this customized data pull doesn’t have to be done again. This is a huge time saver for staff who need the same report data time after time – as in each year’s budget planning.
“Reports are just one example of how we know that Jackrabbit pays attention to our needs in trying to fashion the solution in a way that makes sense for our type business. You can’t put a dollar value on that kind of attention to detail.” Joanna Harmon, Blount County Extended School Program
ORGANIZATION DETAILS | 13 locations, 1000-1200 students, 75 teachers, Joanna Harmon, Program Director