From Challenges to Smiles: Jackrabbit’s 7 Bicycles Go the Distance to Help Kids

Jackrabbit Technologies’ annual employee retreat took on a new meaning this year and all it took was a team challenge event.

It just so happened that the retreat organizers on Jackrabbit’s staff, came up with an idea for a team building event called the Trike 500. While this wasn’t entirely accurate since the “cycle” involved ended up being a toddler bicycle with training wheels, the event was quite a spectacle AND required the acquisition of some sort of “cycles” that would be challenging for adults to maneuver.

Part one began with an interesting test of engineering skills as the unassembled bicycles (and a small set of tools) were presented to the teams.

The teams that had the best engineers were ahead of the pack, quickly running to the race course where heats of races determined a grand winner.

This happened more quickly than expected so an impromptu blind obstacle course was set up, pitting teams against one another.

This took considerably more time than the original race and was quite hilarious. This took tremendous team trust since one team member guided the blindfolded teammate through the obstacle course.

All of that was a lot to say to get to the best part of this “event”: the donation of bicycles to Trips for Kids Charlotte (TFKC).

After the final obstacle course contest, each bicycle was checked for correct assembly. Every team didn’t have a dad with “Christmas Eve toy assembly experience” so there were a few corrections that needed to be made!

The week after the retreat, the bicycles were delivered to TFKC where Laken Flanders, the Jackrabbit team member who organized the donation, was able to see a delighted recipient of one of the bicycles.

“We didn’t have a truckload of bikes for TFKC, but we know we were able to make 7 kids happy and improve their lives with our gift,” Laken noted.

“Donating the bikes was a no-brainer. I like this organization’s goals of teaching the recipients life lessons from earning their bicycles. It helps them to become better contributors to society,” comments Jackrabbit CEO and cofounder, Mark Mahoney.

While challenging for some, there were Jackrabbit team members who seemed at ease on the tiny bicycles. Amber Smith was a prime example of this.

Jackrabbit Technologies’ software serves the children’s activity center market so the company obviously has ties to children and feels duty-led to help underserved and impoverished children close by or around the world have what they need to be happy and healthy. Visit Jackrabbit Technologies’ website and Facebook page.

Trips for Kids Charlotte (TFKC) provides transformative cycling experiences for underserved youth. We do this through our mountain biking Ride Program, our after-school Earn-A-Bike Program and the Charlotte Re-Cyclery (used bike shop whose income helps us continue to grow and serve more kids).  We strive to prepare children for success by teaching respect, honesty, teamwork, overcoming challenges, healthy and safe lifestyles and service. Visit TFKC’s website and Facebook page.

User’s Group is Great Resource to Connect with Other Users

“Quite simply, it’s a tremendous resource for any user.”
     – Actual member of User’s Group

Jackrabbit recently launched a Facebook User’s Group just for users of our Care edition. Why? Quite simply because talking with real users of the software is the best way to get new ideas and find out what works for other people.

We have found this to be an invaluable resource for members of all our Jackrabbit editions. Since the childcare and afterschool industry have unique needs and questions we’ve put together a User’s Group just for you!

How can you join this group?

So glad you asked! Here is the direct link to our group. You will sign in, then you can request to join like this:


Who’s in this group?

While there are some Jackrabbit folks in the group, we aren’t the important ones. This group is all about YOU the user. As you are in the group more you will learn who some of the other users are and be able to direct specific questions to those who have a school most like yours.

What’s this group for?

We will use this group to share some important Jackrabbit information and maybe ask for feedback on features and enhancements…but mostly that simple little Write Something, Post a Comment box is what it’s all about. The resources that you’re accessing when you pose a question to this group are amazing! The members know lots of the tips and tricks from their daily use of the software.

This group is not a venue for support questions – although you may hear us chime in now and again.

Our list of members is growing day by day and the more you use it by asking and answering questions – the better it will be!

We hope you accept our invitation to join this select group. We believe it is a platform for leveraging the Jackrabbit user experience that exists across all of our users without even stepping outside your door!

Ask to join the Jackrabbit Care User’s Group


Why Jackrabbit Is A Great Place To Work

Just like we like to get to know you, we want to tell you a little about ourselves too. Jackrabbit has a great team of people working together to make the best class management software out there. One of the best parts about the team is that we actually like our jobs. And how do we know? Each year, the Charlotte Business Journal facilitates an anonymous survey to the employees at Jackrabbit to see why Jackrabbit is a great place to work. We’ve even won awards for it. Anyways, that’s why we wrote this blog. And we encourage you to share who you are in the comments or email us directly at


Honesty and Integrity

It all started in 2004 when our co-founders Mark Mahoney and Mike Carper put their heads together based on their combined interests in software development. Their goal was to help businesses that offered classes for tuition to find a faster, simpler, and more convenient way to operate. Their solution was online dance studio management software.

Mark and Mike created a company based on the values of integrity, reliability, efficiency and function, with a company culture that revolves around working hard while having fun and delivering excellence. Making sure that everyone is happy and has the right tools to do their jobs translates into team members who do whatever it takes for Jackrabbit’s customers.It’s because they keep management, relationships and communication personal and they lead by example. To this day, honesty and integrity are one of the reasons Jackrabbit employees are so happy with what they’re doing and who they’re working for.


The Leaders

The leaders work as hard as the other employees. They lead by example. Help is always available if needed and there is a “we’re all in this together” mentality. We all work hard so we can play hard. And the company encourages both!

The company encourages personal growth and autonomy – even though we are a team. There is a genuine love and concern among the employees for personal well-being for everyone, as well as the employee and as an individual.

“I get to work from home but still feel like a part of the whole group. My managers do not hesitate to step up when there are obstacles.”



A Virtual Company

Jackrabbit is a virtual company – meaning employees work from home. We have a shared office space that different teams meet regularly in for meetings and trainings, but you won’t see all of us working in one office together 40 hours a week. This brings flexibility to employees that is a big selling point for working here. And you know what? It works. More and more companies are allowing employees to work from home because it increases productivity and having flexibility really makes people happy.

The most important thing about our hiring process is to hire the right type of person who can thrive in a position working from home. Jackrabbit sets everyone up at their home office for success. But, trust is a huge factor in the employee and employer relationship. Good thing to know is, Jackrabbit has hired the right people. We have almost no turnover – once you’re here, you stay.

“I have the flexibility of working from home and have a brain-stimulating and helpful position.”


The Culture

One of the best parts about having a virtual company is that when we get together, it’s fun. Jackrabbit has a great company culture that our Co-Founders have passed through their leadership team and into each employee. We’re a big family, and the support is real. Because we aren’t all together often, when we are it’s like a family reunion. Work is put aside for our social events and we relax and enjoy spending time together. We also have family events throughout the year so even the children of Jackrabbit employees are friends. When it comes to our Annual Retreat and our Holiday Party, it’s adults only.

Being able to keep this company culture with a growing business is another challenge Jackrabbit faces as a virtual company. With 38 full time employees in the United States, 6 full time employees in Canada and several other contractors across the United States, communication is vital. We use a group chat service to keep in touch with other co-workers. Whether we’re sharing a funny video or asking what’s happening with a bug in the code, you know there are 50 other people out there ready to laugh along with you or help you out along the way.


Why We Do What We Do

We are passionate about helping class-based businesses who want to boost their performance in an ever-changing, competitive marketplace. It matters because when we work together, our shared success helps kids shape their future and supports lifelong learning for everyone. Oh, and where else can you go to work and get to see everyone in bunny ears?


Giving Back – Grain of Wheat Project

IMG_6386Giving back is an important part of our business. That’s why we partner with Grain of Wheat. Over the years, we have donated approximately 1,600 backpacks filled with toiletries and other necessities.

Can you imagine going to school without the proper school supplies? What if you didn’t even have a book bag? While this sounds like an easy fix—a quick trip to Target and you would be set—many children’s families can’t afford to outfit them with adequate supplies.

At Jackrabbit, children are our jam. They’re what make all of this worth it. So we want to give back to those kids that aren’t able to go to school prepared, because every child deserves a chance. Your background and economic status shouldn’t hold you back from doing great things.


This year we gave 400 backpacks filled with notebooks, pencils, etc., to Grain of Wheat to distribute to impoverished kids in Hungary. Giving back is important for us and their smiling faces make it worth it.

Grain of Wheat has become a great team building event for us over the past four years. The entire company comes together to send supplies to children in need and bond over that commonality.

“Having a friendship and relationship with someone you don’t work with everyday by volunteering is really powerful,” said CoFounder Mark Mahoney.


We’re a big company, so Grain of Wheat has formed a camaraderie amongst our team and strengthened our company culture. We’re a business first and foremost, but we’re also people who care about making the world a better place. We’re real people doing real things.

Put a face with a name—meet the great people behind our company culture here.




Red Nose Day

Today is Red Nose Day! We are celebrating with Little Otter Swim School and Miller Street Dance Academy.

Debbie and Ketura with John and front desk staff with Red Noses

Red Nose Day - Ketura, Gina Smith, Debbie with Miller St logo, dance bunny

What is Red Nose Day?


Through the power of entertainment, we raise awareness and money to help kids who need us most at home and around the world. Red Nose Day is on a mission to lift kids out of poverty and has raised over $1 billion globally in the last 25 years.

It’s funny. And fun. Sharing a laugh brings people together.

People across the country are wearing Red Noses and organizing FUN-raisers all to help kids who need it most.


Every Dollar Helps

It’s amazing how a little money can make huge changes to people’s lives.
Here are some examples of things that your fabulous fundraising can buy.

Jackrabbit Technologies One of Greater Charlotte’s Future 50 Award Winners

SmartCEO Magazine Honors Jackrabbit for Outsized Growth Among Region’s Mid-sized Companies 

Jackrabbit Technologies, leading provider of online class  management software for youth activities centers, was recently recognized as a 2016 Future 50 Awards winner. The program recognizes Charlotte’s 50 fastest-growing mid-sized companies that have experienced outsized growth based on a combined three-year average of revenue and employee growth. Jackrabbit will be recognized in SmartCEO magazine and celebrated at an awards ceremony on April 21, 2016 at the Hilton Charlotte Center City.

The winners of the 2016 Future 50 Award collectively generate more than $1.53 billion in annual revenue and employ over 10,300 individuals.

“I’m proud that the hard work of the Jackrabbit team contributes to the quality of workplace and life for our world-wide customer base, for our employees in the U.S. and Canada and for the business climate in the Charlotte area,” notes notes Jackrabbit’s President and Co-founder, Mark Mahoney. “It’s very exciting to see our collective passion for serving our customers produce results that are worthy of recognition within the Greater Charlotte’s Future 50 companies.”

The winners bring a diverse set of companies together that represent the future of the region’s economy and embody the entrepreneurial spirit critical for leadership and success.

“Ask any CEO and they’ll tell you that leading a fast-growing company is one of the most challenging and fun things an entrepreneur can do. Whether they’re just starting out or rapidly trying to scale an established operation, this year’s Future 50 winners have executed their growth visions year after year, created job opportunities and made our region a better place to work and live,” says Jaime Nespor-Zawmon, President of SmartCEO Events. “There is nothing these amazing entrepreneurs can’t do if they put their minds to it. We honor them for their unwavering determination to rise above the rest and build the future of our region, our nation, and the world at large.”


SmartCEO’s mission is to educate and inspire the business community through its award-winning magazine, connections at C-level events and access to valuable online resources. SmartCEO’s integrated media platforms reach decision makers in the Baltimore, Boston, Charlotte, New York, Philadelphia and Washington-D.C. metropolitan areas.  Learn more about the 2017 Future 50 Awards by emailing

Jackrabbit Technologies Participates in the 2016 National Afterschool Convention

Jackrabbit Technologies, leading provider of web-based solutions for class-based businesses, will participate in the National AfterSchool Association Convention scheduled for March 20-23, 2016 at the Gaylord Palms Resort & Convention Center in Orlando, Fl.

Jackrabbit Technologies will be available to attendees to answer questions and demonstrate the Jackrabbit system. A live look into Jackrabbit’s solution includes the latest enhancements and most powerful features including the Attendance Clock, Immunization Tracking, Parent Portal and the full complement of system features that make Jackrabbit such a powerful choice for afterschool programs.

This year’s convention is a powerhouse gathering of over 2,000 afterschool professionals who, like you, are looking to network, attend learning opportunities and preview cutting edge tools for your business.  Jackrabbit’s program management system helps you do just that by helping site directors and center managers leverage technology to improve operations.

The NAA Convention offers broad opportunities for afterschool professionals who teach, manage or operate school based programs. Whether attending one of the 170+ workshops, browsing the interactive STEM Learning Lab or listening to a keynote speaker, attendees have direct access to the newest trends and most inspirational resources in the afterschool market. Jackrabbit’s web-based program management solution aligns with many of the best practices highlighted in the event’s sessions by focusing on efficiencies enabled by automation and data management.

Jackrabbit Technologies prides itself on its program management software in addition to its consistent software enhancements, industry leading customer support and track record for customer satisfaction. Jackrabbit recognizes that our customers are also leading their practice areas in providing quality learning experiences to students. Jackrabbit offers a system specifically geared to the needs of afterschool programs.  Check out what other afterschool programs have to say about how Jackrabbit changed their business for the better.

Jackrabbit Technologies Recognized for 6th Consecutive Year in UGA’s Bulldog 100

University of Georgia Alumni Association Recognizes Success of Top 100 Graduate-Owned Companies 

Jackrabbit Technologies, leading provider of online class  management software for youth activities centers, was recently recognized as the 57th  fastest growing among companies owned or operated by University of Georgia alumni in The 2016 Bulldog 100: Fastest Growing Bulldog Businesses. The University’s Alumni Association hosted the sixth annual Bulldog 100 event honoring entrepreneurial alumni on January 30, 2016 at the Atlanta Marriott Marquis. This is the 6th  consecutive year that Jackrabbit has been ranked in the list.

“The companies represented at this event have made it there by exhibiting excellence – not just in their region or business sector – but among all types of companies across the country. I’m proud that we continue to produce growth figures that rank us with these superstars,” notes Jackrabbit’s President, Mark Mahoney, who graduated from the Terry School of Business with a BBA in 1983. “The event itself is a great way to meet and learn from others who have passions and goals similar to mine.  We are each entrepreneurs and products of UGA’s educational experience and that brings us together in a powerful way.”

More than 350 nominations were submitted for the 2016 Bulldog 100. To be considered for the program, an organization must have been in business for at least five years, had revenues of $100,000 or more for the calendar year 2012, and be owned or operated by a former UGA student who owns at least 50% of company or is the CEO, President or Managing Partner. The program recognizes the fastest-growing businesses regardless of size by focusing on a three-year growth rate average.

Since its inception in 2010, the Bulldog 100 has recognized 387 companies. Despite a flattening economy, this year’s honorees averaged a compounded growth rate of 35.30% proving that entrepreneurial companies are the heartbeat of the economy. The top 10 companies averaged compounded growth rate of more than 100%. 64 of this year’s 100 companies are returning honorees. The awards recognized 100 companies and the 151 business leaders who have forged their successful paths.

“Our keynote speaker Jeff Dunn, CEO and President of C-Fresh (a division of Campbell Soup Company) and 1980 graduate of UGA, noted that there are three traits unique to high growth companies: leadership determination, purpose-driven mantra, hard-wired disruptive mindset. It’s an honor to be noted as a company demonstrating these traits and to be honored with 99 other UGA-owned companies for accomplishing high growth,” notes Jackrabbit’s President, Mark Mahoney, who graduated from the Terry School of Business with a BBA in 1983.

“By exhibiting excellence among all types of companies across the country, we’ve each earned a spot on this distinguished list. The award program offers me opportunity to meet and learn from others who have passions and goals similar to mine. We are each entrepreneurs and products of UGA’s educational experience and that brings us together in a powerful way.”

Information about the Bulldog 100 program and a complete list of the Class of 2016 is available on the UGA Alumni Association website.

Get Communications Ready For Emergency Closures

How do you communicate with your parents when the studio has to close from something unexpected – like snow? The winter season is just around the corner, so it’s a great time to set your business up for success. However, it is important to have a communication plan ready at all times of the year. You never know what could happen.

When you have some time to set aside, there are a few things we’d recommend you do to prepare for this emergency communication. By setting these things up now, you will be ready to hit send whenever you need to and not have to scramble.

1. Set up an email template. Saving a template will make it easy for you to send an email to all of your customers and staff anytime – and you can be anywhere! Make a few different templates depending on what type of closure you may want to announce. Check out the preloaded templates you have in Jackrabbit – you can customize these and save them with your own text and information.

Also, make sure your customers have entered their correct email addresses in Jackrabbit. They can check their addresses in the Customer Portal and you can allow them to edit the email address too. You can also run a report to see who doesn’t have an email on file – you’ll go to Families > Advanced Search > No email on file.

2. Set up texting. Send a text to a group of customers or staff with our new mass texting feature. It works similarly to emailing families, but you’ll want to set your account up and get familiar with the process before you have an emergency to text folks about. Learn more about texting here.

While you’re asking parents to confirm their email address is correct, have them double check their phone number as well. Make sure you get their cell phone numbers and that they’re entered in the correct format.  Run the Telephone Listing Report to see who does not have a cell phone number listed in their account. Sort on the Cell Phone column to bring the empty fields to the top

3. Write up a ‘Closure Policy’ and share it on your website. Some verbiage like this will be helpful for your customers to know what to do when your business is closed: Studio closings will be posted on our website, Facebook and when possible, you will receive a text or email.

Example from Kathy Blake Dance Studios:

kathy blake


Jackrabbit is One of North Carolina’s 100 Largest Privately Held Companies

Jackrabbit Technologies Earns Ranking on Grant Thornton’s 2015 North Carolina 100®  

CHARLOTTE, NC – November 11, 2015 – Jackrabbit Technologies, leading provider of online class  management software for children’s activity centers, including gymnastics and cheer gyms, dance studios, child care centers, music schools, swim schools and businesses offering combinations of these activities, has been recognized as one North Carolina’s largest private-held businesses in the 2015 Grant Thornton North Carolina 100®. Earning a ranking of #99 shows that Jackrabbit shares traits common among the other 99 noted companies of innovation, expansion, talent, culture and agility and that its leaders understand how to steer a successful company.

“We are proud of this honor for many reasons but one is because the five traits common across our co-honorees are  among the traits that we are intensely conscious of nurturing,” said Mark Mahoney, Jackrabbit’s president and cofounder. “We remain focused on providing the best possible services to our customers and that focus has delivered growth across all of the market sectors that we serve.”

Jackrabbit Technologies continues to grow as its online class management software is adopted by more and more clients in the eight global market sectors it serves. Jackrabbit’s local, regional and national recognition for its leadership and innovation is testament to the commitment it has to its clients, employees and partners.

[The list is compiled by Grant Thornton LLP, a Chicago-based company with 57 offices across the country. “We started the North Carolina 100 program 31 years ago because we believe that North Carolina’s private companies are one of the great untold success stories of this fast-growing economy,” says CEO Mike McGuire, who helped develop the initial ranking as an accountant in Charlotte in 1984. “They deserve more recognition for all their contributions to our state and our people.”

View the full 2015 Grant Thornton North Carolina 100® list.

About the Grant Thornton North Carolina 100® Awards

Since 1984, the Grant Thornton North Carolina 100® (NC100) has ranked the state’s largest private companies. Inclusion in the NC100 is voluntary, and rankings are based on revenue in the most recent fiscal year. To be considered, companies must be headquartered in North Carolina, may not be a subsidiary of another company and cannot have publicly traded stock. Nonprofit, financial-services and health-care companies are excluded from the ranking, however, companies owned by private equity are allowed.

This exclusive award identifies and celebrates the successes of dynamic privately-held businesses that have unlocked their potential for growth. Nominations for the award were received between August 17 and September 15. Survey results are published in the October issue of Business North Carolina magazine. For more information, visit

About Grant Thornton LLP

Founded in Chicago in 1924, Grant Thornton LLP (Grant Thornton) is the U.S. member firm of Grant Thornton International Ltd, one of the world’s leading organizations of independent audit, tax and advisory firms. In the United States, Grant Thornton has revenue in excess of $1.3 billion and operates 57 offices with more than 500 partners and 6,000 employees. Grant Thornton works with a broad range of dynamic publicly and privately held companies, government agencies, financial institutions and civic and religious organizations. 

“Grant Thornton” refers to Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd (GTIL). GTIL and the member firms are not a worldwide partnership. Services are delivered by the member firms. GTIL and its member firms are not agents of, and do not obligate, one another and are not liable for one another’s acts or omissions. Please see for further details.

Giving Back is Important to Jackrabbit

We’re not a large company. Including our out-of-towners, we total only 40. However, we try to make an impact that is greater than our numbers.

Locally, we’ve chosen to support the Second Harvest Food Bank of Metrolina with our hands and backs. Several times a year, a team of us works for at least a ½ day doing whatever the food bank directors ask of us.  Usually this consists of unpacking and separating donated household items or food into organizational bins. Without this layer of volunteer help provided by numerous local volunteers, the food bank would have a hard time dispersing all of the donations it receives.

Jackrabbit also supports Grain of Wheat International, a worldwide organization that helps to provide the most impoverished children in the world with basic needs. This is important to us because our software serves organizations all over the world that provide activities for children. It makes perfect sense for our global community service project to focus on needy children. In addition to financially supporting GOW’s daily operations, Jackrabbit does hands-on projects such as packing backpacks with hygiene supplies, socks and mittens and collecting gently used soccer equipment to send to children’s centers trying to provide sports recreation for children in impoverished areas.

Hands-on community service projects provide us with the opportunity to give back. These opportunities also bring us together – and that is important since we’re a virtual company and work from home offices. And even though our financial support to GOW isn’t hands-on, it is important to us that our financial resources are helping to keep a global organization operational.

Jackrabbit’s volunteer team also participates in local events such as The Susan G. Komen Race for the Cure and the American Heart Heart Association Heart Walk. We take great pride in participating in these events to further research that can benefit us all.

Our community service isn’t about being recognized but we do want others to see that we’re a group that is passionate about helping – so we have volunteer t-shirts to wear for every work day and every event. We have fun when we work together to help others. It’s rewarding. Each of us knows that we have it good compared to those we’re helping. And it’s because we are so fortunate that it’s important that we give back.

Like I said, we are not a large company, but we can do huge things when we open our hearts to those in need.

Jackrabbit Named to Prestigious Performance Index

Jackrabbit Technologies Named One of the Best Entrepreneurial Companies in America by Entrepreneur Magazine’s Inaugural E360 Performance Index

CHARLOTTE, NC – Jackrabbit Technologies, leading provider of online class  management software for children’s activity centers, including gymnastics and cheer gyms, dance studios, child care centers, music schools, swim schools and businesses offering combinations of these activities, has been recognized as one of the Best Entrepreneurial Companies in America by Entrepreneur magazine’s Entrepreneur360™ Performance Index, a premier study delivering the most comprehensive analysis of private companies in America. Based on this study forged by Entrepreneur, Jackrabbit is recognized as a company that exemplifies growth, not just in top and bottom line, but in sustainability and ability to achieve lasting success.

entrepreneur360-red-web“We’re thrilled to be recognized by Entrepreneur Magazine and to be included in the inaugural E360 Performance Index. ,” said Mark Mahoney, Jackrabbit’s president and cofounder. “It’s an honor to earn recognition in the most comprehensive analysis ever attempted on private companies in America. Entrepreneur Magazine has attempted something never accomplished before – create an analysis focused on really understanding the world of private enterprises.”

Jackrabbit Technologies continues to grow as its online class management software is adopted by more and more clients in the eight global market sectors it serves. Jackrabbit’s local, regional and national recognition for its leadership and innovation is testament to the commitment it has to its clients, employees and partners.

“Those honored have identified a problem, come up with a unique solution, and bravely built their enterprises around it,” says Ryan Shea, president of Entrepreneur Media. “They’ve accomplished new ways of producing sustainable growth and are an inspiration to others who want to fulfill their own entrepreneurial goals.”

Through in-depth surveys, the team of editors and researchers behind the E360 Performance Index collected more than 250 pieces of data from hundreds of participating U.S. based companies, focusing on growth drivers and challenges, goal setting, resource allocations, and reward systems. The analysis uncovered a subset of companies including Jackrabbit Technologies, whose continued success is largely based on superior value creation for their customers, building an adaptive learning culture, and aggressive geographic expansion—making them the most dynamic firms in America today.

According to research conducted by the Business Dynamics Research Consortium (BDRC), less than one percent of U.S. businesses expanded capacity three or more years out of the past five. On average, they grew by 41% over the period whereas all other surviving companies lost an average of 4%. Based on the their analysis of 19.1 million for-profit US businesses, sustained growers are statistically more likely to survive and continue to grow over the next five years than any other group of businesses in the economy.

“The companies identified in the E360 Index are sustained growers, and based on our research, have proven adept at navigating the changing challenges of their marketplace to win new business and grow their output capacity year after year,” says Gary Kunkle, senior research fellow at the Business Dynamics Research Consortium and research partner of the E360 Performance Index.

About Entrepreneur Media Inc.

For nearly 40 years, Entrepreneur Media Inc. has been serving the entrepreneurial community providing comprehensive coverage of business and personal success through original content and events. Entrepreneur magazine,, and publishing imprint Entrepreneur Press provide solutions, information, inspiration and education read by millions of entrepreneurs and small business owners worldwide.

To learn more, visit

Follow us on Twitter at @Entrepreneur and like us on Facebook at

An Inside Look At Breast Cancer

You know when people say life throws you curve balls? Do you really ever start paying attention to what that means until you get a line drive to the face? That’s sort of what happened to me a few months ago. I’m sure everyone at Jackrabbit can remember where they were and what they were doing when time sort of stopped when they heard the news of two bunnies having cancer.

It was a Sunday in June and I was riding with my boyfriend to get an oil change after church. I got an email with a meeting request from Jill for the next Monday. Because Jackrabbit is a virtual company, we sort of know when we’ll have meetings. It was very out of the ordinary for Jill to just request a meeting in person for the very next day with something she needed to tell Julie and me. That’s when I got my first curve ball. She told us she was going to have a mastectomy and the story unfolded from there. Life will never be the same. The shock of your closest co-worker and good friend having cancer is hard to describe. Then to have a second curve ball come a couple months later was a game changer. When I saw the news about Heather’s diagnosis, my mouth hit the floor. I couldn’t believe it.

How does this happen? Two healthy and young women. Why them?

We are lucky to have an amazing culture at Jackrabbit that feels like a family. Supporting these two ladies was an instant reaction to every person on our team. We decided to share this post with the public to give you insight on the journey Heather and Jill are both on. We want to share how important it is to stay up to date with your appointments and check ups. But we also want to share how important it is to be ready for the curve balls life will throw at you. Breast cancer snuck up on Jill and Heather and the way they have both reacted is truly inspiring and worth sharing. We hope that you will join us in spreading the word about breast cancer awareness and giving Jill and Heather a ‘Go get ‘em’ with us.

In 2013, an estimated 232,340 new cases of invasive breast cancer will be diagnosed among women, as well as an estimated 64,640 additional cases of in situ breast cancer. Jill has lobular invasive and Heather has invasive ductal carcinoma cancer. Read more about them here. Jill started with a mastectomy, is currently in chemo and will have radiation and hormone therapy to follow. Heather started with chemo and will have surgery after.

A couple moments really stand out to Jill and Heather as they think about the high and low of this process.
Jill: The highest high was when I realized that I could do this. That I had the strength and the support of many around me to give cancer the beat down. The low point was seeing my name attached to the treatment regimen and the timeframes associated with each phase. That made the whole thing real.

Heather: The high has been seeing the support of my family and friends every step of the way. The low point for me was realizing that the diagnosis and treatment plan will completely decide any more childbearing decisions for me.

Worry. There seems to be a lot of this when your life is turned upside down. Finances have been a worry for both of these ladies. People have gone bankrupt battling cancer and the thought of that is frightening. Having insurance has been a blessing for each of them. Heather has also had her 3 year old daughter, Vivien on her mind. The thought of not being able to see her daughter grow up has been a huge worry. Vivien is a light in Heather’s family and you can see how happy this family is when they’re together. Jill’s family has also been on her mind. Her parents are getting older and live a couple hours away. They can’t easily come visit because of their age and just watching this all unfold from a distance is challenging. Heather and Jill are both married to men who have been supportive for every step of the way. That has also been a worry for them to see their partner worry about them and get worn out from the treatment as well.

Life Changers: Short Term
1-It’s a job. The sheer number of appointments and treatments is unbelievably overwhelming. Luckily I can do work from home (many times from the sofa!)

2-I’ve never gone through anything like this before. It’s not like the flu. You realize that this is going to be a year-long process.

3-Appearance. Coming to terms with changes and then realizing that it really doesn’t matter to anyone.

1- A lot of plans for activities and holidays are completely derailed now as life has to be arranged around necessary medical treatments and the effects of being very ill after them.

2- I just can’t be as involved with taking care of my daughter’s needs and also engaging in a lot of fun activities with her due to my compromised immune system. It breaks my heart.

3- I’ve had to give up a lot of control over my own health and trust my health care team to guide me. This goes for learning to not overdo it and let my support system take care of me when I am just not able.

Finding positivity. Heather has been lucky to have a great support system that keeps her going and encourages her every step of the way. Cancer is hard and the fight you have to go through to try to get rid of it is tough. Jill doesn’t know what positive will come out of this battle, but she knows that there will be some positive on the other side. She has found positivity in her faith and trust in God’s plan for her life. Whether it be that her family relationships get stronger, or someone else is inspired by something she does, or that someone’s faith is strengthened from her experience she does not know. But one thing is for sure – she has found the positive in this hope.

Life Changes: Long Term
The realization of my own mortality. We aren’t going to live forever, but battling cancer makes you stare it in the face. My priorities have also been shifted. I don’t think they were terribly misaligned before but I’ve learned a thing or two about what’s really important and really irrelevant.

Heather: It has really reinforced for me to not procrastinate on anything. If you have wanted to do something, do it when the opportunity is present. Stay on top of routine things that need to be done whether that be medical appointments, house maintenance, small errands, etc. Once you’re brought down for the count, all of those “should haves” get even more backed up.

Overall, Jill and Heather both have learned a lot about themselves through this process. Their strength hasn’t been tested like this before, and they’re both rising to the top. Heather has a sense of humor that can remain intact in the worst of times. Jill has a perfectly round head. They both look great with a mohawk. And above all, they have inspired the team at Jackrabbit to not take any moment for granted and support these two women every step of the way.

Jackrabbit Technologies Earns Ranking on Exclusive Inc. 5000 for 5th Consecutive Year

Jackrabbit is Listed as the 3114th Fastest Growing Private Company in America

CHARLOTTE, NC – August 18, 2015 – Jackrabbit Technologies, leading provider of online class management software for youth activities centers has been recognized by Inc. for the 5th consecutive year as one of the fastest growing private companies in the United States. Jackrabbit’s ranking at number 3114 was earned with a 3-year revenue growth rate of 111 percent. Jackrabbit ranks 18th among the 50 ranked companies based in the Charlotte area.

“It’s an honor to earn a place on the Inc. 5000 list. Achieving this honor for 5 consecutive years is the result of the dedication of Jackrabbit’s team that continues to earn the trust and loyalty of our existing clients and the confidence of new ones as they choose our solution,” said Mark Mahoney, Jackrabbit’s president and cofounder. “Consistent growth is an amazing byproduct of our focus on helping our customers make their businesses better.”

The 2015 Inc. 5000, unveiled online at and with the top 500 companies featured in the September issue of Inc. is the most competitive crop in the list’s history. The average company on the list achieved a mind-boggling three-year growth of 490%. The Inc. 5000’s aggregate revenue is $205 billion, generating 647,000 jobs over the past three years.

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at

Jackrabbit Technologies continues to grow as its online class management software is adopted by more and more clients in the eight global market sectors it serves. Jackrabbit’s local, regional and national recognition for its leadership and innovation is testament to the commitment it has to its clients, employees and partners.

The Inc. 5000 is Inc. Magazine’s exclusive annual ranking of America’s top fastest growing entrepreneurial businesses. Inc.’s list of the nation’s fastest-growing private companies has been considered the preeminent entrepreneurial leaders for more than a quarter century.